RETURN POLICY

All products may be returned for a full refund for any shipment and for any reason within 7 days of receipt, PROVIDING THAT THE RETURNED PRODUCT'S IS UNOPENED. ALL OTHER ITEMS RETURNED MUST BE IN NEW, UNUSED CONDITION, WITH ALL ORIGINAL PACKAGING MATERIALS. We do not sell used products and will not accept a product with any indication that the product was used or mishandled. In such cases, the product will be returned to the purchaser. (Bulk and wholesale orders may not be returned. All other returns Are Subject To A 20% Restocking Charge. Products received damaged will be exchanged with proof of damage And Or An Insurance Claim Will Be Filed For Insured Articles.

will refund the purchase price of the product's returned within the time and manner stated above, LESS ORIGINAL SHIPPING AND HANDLING CHARGES and Restocking Fees. If a credit card was used, the original credit card number will be credited. If payment was made by check, we will issue an official company check.

NOTE: YOU MUST REQUEST A "RETURN MERCHANDISE AUTHORIZATION (RMA)" NUMBER FROM BEFORE RETURNING ANY PRODUCT. WE WILL NOT ACCEPT ANY RETURNS WITHOUT AN RMA NUMBER. THE RMA NUMBER MUST BE WRITTEN ON YOUR RETURNED PACKAGE. AN E-MAIL WITH INSTRUCTIONS WILL BE ISSUED. ANY PRODUCT RETURNED WITHOUT AN RMA # WILL BE REFUSED. ANY RETURNED PRODUCTS SHOULD INCLUDE A COPY OF THE ORIGINAL INVOICE AND SHOULD BE SENT TO US AT THE ADDRESS WE WILL PROVIDE.

UNDELIVERABLE ORDERS: PRODUCTS RETUNED BECAUSE THEY WERE NOT PERMITTED IN YOUR COUNTRY, RETURNED BECAUSE YOU DID NOT ACCEPT DELIVERY OR WHERE NOT HOME AFTER SEVERAL DELIVERY NOTICES IS YOUR RESPONSIBILITY, WE WILL REFUND THE ENTIRE PURCHASE PRICE LESS ORIGINAL SHIPPING AND HANDLING CHARGES ONCE RECEIVED BACK BY US. A RETURN RESTOCKING FEE OF 20% WILL BE DEDUCTED. PRODUCTS STOLEN, DAMAGED OR REMOVED FROM THE ORIGINAL SHIPPING BOX WILL BE DEDUCTED FROM THE FINAL CREDIT DUE YOU. IF YOUR ORDER WAS INSURED, YOU WILL BE CREDITED FOR LOSS. FOREIGN ORDERS WHICH ARE DETAINED OR CONFISCATED BY CUSTOMS ARE NOT SUBJECT TO A REFUND.

DAMAGES:
IF YOU RECEIVE ANY MERCHANDISE THAT WAS DAMAGED DURING SHIPPING, YOU MUST PHONE USA , (M-F 10:00AM to 6:00PM EST)
International WITHIN 24 HOURS AFTER YOUR RECEIPT OF SHIPMENT. WE WILL THEN CONTACT THE SHIPPING COMPANY FOR VISUAL INSPECTION OF THE MERCHANDISE AND BOX. WE WILL ISSUE YOU FULL CREDIT FOR THE AMOUNT OF ANY CONFIRMED DAMAGED MERCHANDISE.

A HEALTHY ALTERNATIVE, LLC IS IN NO WAY RESPONSIBLE FOR DAMAGES THAT OCCUR AFTER YOUR ORDER HAS BEEN DELIVERED.

PRODUCTS MUST BE SENT POSTAGE PREPAID TO A HEALTHY ALTERNATIVE, LLC. WE ARE NOT RESPONSIBLE FOR ANY PRODUCT NOT RETURNED IN THE MANNER STATED ABOVE.